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Zendesk credentials#

You can use these credentials to authenticate the following nodes:

Prerequisites#

  • Create a Zendesk account.
  • For API token authentication, enable token access to the API in Admin Center under Apps and integrations > APIs > Zendesk APIs.

Supported authentication methods#

  • API token
  • OAuth2

Refer to Zendesk's API documentation for more information about the service.

Using API token#

To configure this credential, you'll need:

  • Your Subdomain: Your Zendesk subdomain is the portion of the URL between https:// and .zendesk.com. For example, if the Zendesk URL is https://n8n-example.zendesk.com/agent/dashboard, the subdomain is n8n-example.
  • An Email address: Enter the email address you use to log in to Zendesk.
  • An API Token: Generate an API token in Apps and integrations > APIs > Zendesk API. Refer to API token for more information.

Using OAuth2#

To configure this credential, you'll need:

  • A Client ID: Generated when you create a new OAuth client.
  • A Client Secret: Generated when you create a new OAuth client.
  • Your Subdomain: Your Zendesk subdomain is the portion of the URL between https:// and .zendesk.com. For example, if the Zendesk URL is https://n8n-example.zendesk.com/agent/dashboard, the subdomain is n8n-example.

To create a new OAuth client, go to Apps and integrations > APIs > Zendesk API > OAuth Clients.

Use these settings:

  • Copy the OAuth Redirect URL from n8n and enter it as a Redirect URL in the OAuth client.
  • Copy the Unique identifier for the Zendesk client and enter this as your n8n Client ID.
  • Copy the Secret from Zendesk and enter this as your n8n Client Secret

Refer to Registering your application with Zendesk for more information.