Freshservice

Use the Freshservice node to automate work in Freshservice and integrate Freshservice with other applications. n8n has built-in support for a wide range of Freshdesk features, including creating, updating, deleting, and getting agent information and departments.

On this page, you'll find a list of operations the Freshservice node supports and links to more resources.

Credentials

Refer to Freshservice credentials for guidance on setting up authentication.

Operations

• Agent
  • Create an agent
  • Delete an agent
  • Retrieve an agent
  • Retrieve all agents
  • Update an agent
• Agent Group
  • Create an agent group
  • Delete an agent group
  • Retrieve an agent group
  • Retrieve all agent groups
  • Update an agent group
• Agent Role
  • Retrieve an agent role
  • Retrieve all agent roles
• Announcement
  • Create an announcement
  • Delete an announcement
  • Retrieve an announcement
  • Retrieve all announcements
  • Update an announcement
• Asset Type
  • Create an asset type
  • Delete an asset type
  • Retrieve an asset type
  • Retrieve all asset types
  • Update an asset type
• Change
  • Create a change
  • Delete a change
  • Retrieve a change
  • Retrieve all changes
  • Update a change
• Department
  • Create a department
  • Delete a department
  • Retrieve a department
  • Retrieve all departments
  • Update a department
• Location
  • Create a location
  • Delete a location
  • Retrieve a location
  • Retrieve all locations
  • Update a location
• Problem
  • Create a problem
  • Delete a problem
  • Retrieve a problem
  • Retrieve all problems
  • Update a problem
• Product
  • Create a product
  • Delete a product
  • Retrieve a product
  • Retrieve all products
  • Update a product
• Release
  • Create a release
  • Delete a release
  • Retrieve a release
  • Retrieve all releases
  • Update a release
• Requester
  • Create a requester
  • Delete a requester
  • Retrieve a requester
  • Retrieve all requesters
  • Update a requester
• Requester Group
  • Create a requester group
  • Delete a requester group
  • Retrieve a requester group
  • Retrieve all requester groups
  • Update a requester group
• Software
  • Create a software application
  • Delete a software application
  • Retrieve a software application
  • Retrieve all software applications
  • Update a software application
• Ticket
  • Create a ticket
  • Delete a ticket
  • Retrieve a ticket
  • Retrieve all tickets
  • Update a ticket

Templates and examples

Browse Freshservice integration templates, or search all templates